Frequently Asked Questions
By investing in a Frontline Wildfire Defense System, homeowners will have the peace of mind in knowing their home has an additional layer of protection from wildfire. Frontline is architecturally incorporated into the home, and is comprised of a biodegradable, firefighting foam that coats the home and surrounding landscape. Through our web-based app, homeowners or property managers can activate their system from anywhere in the world and be confident in the protection Frontline provides.
Below are a few responses to frequently asked questions:
How is the Frontline Wildfire Defense System activated?
The Frontline system is activated remotely via satellite, cell, and wireless connectivity.
Who can activate the Frontline system?
The customer (e.g., homeowner or property manager) is given a unique Frontline user name and password, which may be provided to whomever they wish for access to activating the system. The Frontline system can be activated remotely through the web-based app on a phone, on a desktop, or on a tablet from anywhere in the world. Alternatively, the system can be activated on site by pressing a button on the Frontline controller at the property.
Exactly how does the Frontline Wildfire Defense System work?
The Frontline system is dry until activated. The system connects to the domestic water supply of the home. When activated, water runs through the pipes of the system and a biodegradable foam concentrate is mixed into the sprinkler lines and then delivered through the sprinkler system onto the building and surrounding landscape. The system operates using the water pressure of the domestic water supply. There are no pumps required to operate the Frontline Wildfire Defense System.
Once activated, how long will the Frontline system continue to protect my home?
Frontline will provide consistent protection throughout the wildfire event by automatically running every 30 minutes until a deactivation command is sent. So long as water is available to the home, Frontline will provide protection for two days, two weeks, or two months.
What happens if the power goes out?
The Frontline controller has its own autonomous power source.
What kind of pipes does the Frontline system use?
The Frontline system uses copper pipes. These pipes can be painted or left untreated, based on the home’s architecture.
How does the Frontline system store the firefighting foam?
The Class A, biodegradable foam concentrate is in liquid form and is contained in a storage reservoir. The foam reservoir can be placed outside of a home, in a basement or crawlspace, or in a garage. The concentrate has a shelf life of 18 years if not used.
Is Frontline’s firefighting foam bad for the environment?
Frontline ‘s biodegradable, Class A firefighting foam poses no environmental concerns. It will not hurt plants, pets or homes. It requires no cleanup after use and will not discolor surfaces. The Frontline system uses a brand of foam called Buckeye Platinum Class A. The US Forest Service has tested Buckeye Class A foam and has classified it to be biodegradable. There are no ingredients in Buckeye Class A foam that are considered toxic or hazardous, and there are no California Proposition 65 ingredients.
What happens once the foam is depleted from the Frontline system?
After it’s been used to protect the home from wildfire, Frontline’s firefighting foam can easily be refilled into the system.
Will Frontline maintain my system after installation?
Frontline will provide annual maintenance to the system by conducting a site visit and reviewing system operations.
Who retains ownership of the Frontline system installed in my home?
Aside from the controller, all components of the system are owned by the customer. The Frontline controller is licensed and paid for through a monthly licensing fee. This fee provides the customer with system updates and enables access to the web-based app for remote system activation.
How long does it take to install a Frontline Wildfire Defense System?
Installation typically takes between one to five days, depending on the size of the home.